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Reddish Vale
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Privacy Policy

Important Information: Please read and retain

Use of your Personal Data

This privacy notice lets you know what happens to any personal data that you give us, or any that we may collect from or about you. It applies to all products and services, and cases/examples where we collect your personal data.

Reddish Vale Golf Club and our Data Protection Officer

We are Reddish Vale Golf Club Co. Ltd, Southcliffe Road, Reddish, Stockport, SK5 7EE.

We have a dedicated Data Protection Officer (“DPO”). You can contact the DPO by writing to the above address, marking it for the attention of the DPO, or by going to the Contact US Section on our website.

1. What kinds of personal information about you do we process?

Personal information that we will process in connection with all our services, if relevant, includes:

  • Personal and contact details, such as title, full name, contact details and contact details history;
  • Your date of birth, gender and/or age;
  • Your Occupation;
  • Handicap and CDH number.

2. What is the source of your personal information?

We collect personal information from the following general sources:

  • From you directly, and any information from family members;
  • Information generated about you when you use our services.

3. What do we use your personal data for?

We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:

  • Managing memberships you hold with us;
  • Updating your records
  • To follow guidance and best practice under the change to rules of governmental and regulatory bodies;
  • To provide you with information regarding offers, upcoming events and changes to golfing rules
  • For direct marketing communications

4. CCTV

We do have CCTV on the premises for healthy & safety purposes as well as protection of property and detection of intruders. This footage is captured and stored for a period of 7 days in which time it is automatically deleted. This footage will only be shared with police and/or our insurance company should an incident occur that deems it necessary. You have the right to request a copy of any footage stored with your data and you can do this by contacting the Data Controller on the details below.

5. What are the legal grounds for our processing of your personal information?

We rely on the following legal bases to use your personal data:

1) Where it is needed to provide you with our services, such as:
  • Managing memberships you hold with us;
  • Informing you of any current offers;
  • Updating your records
  • Informing you of upcoming events e.g. AGM
2) Where it is in our legitimate interests to do so, such as:
  • Managing memberships you hold with us;
  • For direct marketing communications
3) To comply with our legal obligations
4) With your consent or explicit consent:
  • For direct marketing communications

6. When do we share your personal information?

We may share information with the following third parties for the purposes listed above:

  • Governmental and regulatory bodies such as HMRC, the Financial Conduct Authority, the Prudential Regulation Authority, the Ombudsman, the Information Commissioner’s Office and under the Financial Services Compensation Scheme;
  • Premium Credit, if you hold an agreement with them. We may share information to able to manage your agreement.
  • Members’ contact telephone numbers are held in a secure area of the website, accessible by other members to enable them to arrange Knocks Outs etc.

7. How and when can you withdraw your consent?

Where we are relying upon your consent to process personal data:

  • you can withdraw this at any time by contacting us using the contact details above or by going to the Contact Us section on the our website.

8. Is your personal information transferred to outside the UK or the EEA?

We are based in the UK and do not transfer any personal details to bodies outside of the UK.

9. What should you do if your personal information changes?

You should tell us so that we can update our records. The contact details for this purpose are above or you may go to the Contact Us section on our website. We will then update your records if we can.

10. Do you have to provide your personal information to us?

We are unable to provide you with information about your membership and other services and offers provided if you do not provide certain information to us. In cases where providing some personal information is optional, we will make this clear.

11. Do we do any monitoring involving processing of your personal information?

We may monitor where permitted by law and we do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures, and for quality control and staff training purposes.

This information may be shared for the purposes described above.

12. For how long is your personal information retained by us?

Unless we explain otherwise to you, we will hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you;
  • For as long as we provide services to you
  • Retention periods in line with legal and regulatory requirements or guidance.

13. What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to use any of them, we will explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

  • The right to be informed about the processing of your personal information;
  • The right to object to the processing of your personal information;
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • The right to restrict processing of your personal information;
  • The right to request access to your personal information and to obtain information about how we process it;
  • The right to move, copy or transfer your personal information (“data portability”)
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you;
  • The right to have your personal information erased (the “right to be forgotten”)

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws – https://ico.uk/. You can contact our DPO for more details on all the above.

14. Your right to object

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us using the contact details above or go the Contact Us section on the website to exercise these rights.

15. What are your marketing preference and what do they mean?

We may use your home address, phone numbers, e-mail address and social media facilities to make contact with you according to your marketing preferences. You can stop our marketing at any time by contacting us using the details below or by following the instructions in the communication.

Changes to the privacy notice

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you revisit our website – www.rvgc.co.uk/privacy-policy

Contact Us

If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can use the contact details below or go to the Contact Us section of our website.

Alternatively, you can write to Reddish Vale Golf Club Co. Ltd, Southcliffe Road, Reddish, Stockport, SK5 7EE, marking it for the attention of the DPO or e-mail [email protected].